Gerber Collision & Glass

Mark 6 months ago

Personal, friendly, professional and detailed service delivery. Attention to detail and reliable time keepers. A Great Team all round.

Caterina Mongelli a year ago

Although I didn't have my car repaired here, I wish I would've picked this place. I walked in feeling discouraged from a previous body shop experience and the shop manager took the time to do an informal second opionion without charging me anything. He spent about 30 minutes explaining the repair process and the previous work on my car. This speaks so much to the integrity of this shop and I will definitely think of you should I or anybody I know need any body work (hopefully not). Thank you, thank you for being kind, honest people.

Mike Rarer Edited 3 years ago

We needed ~$400 worth of simple cosmetic work. Once they took our vehicle, and without our knowledge, they got the insurance company to approve over $1,800 worth of work we did not want nor would we have approved if consulted. This additional, unsanctioned work was done poorly and had to be repeated, devalued the vehicle and caused multiple delays in getting the car back. They still haven't delivered a missing part, and it's been over 8 months since we took them the vehicle. They cited being shorthanded and supply chain issues throughout the process, but never explained why they performed all the extra work we didn't request and at the insurance company's expense. Communicating with them and getting feedback on status was very difficult and I ultimately had to physically go there to demand completion of the work or return of my vehicle. Years ago, Gerber repaired another one of our vehicles and it was a great experience. Something has changed and I could not recommend using them now given our experience here. Update: Gerbers' attempt to post a positive response here to my review is just another example of poor communication. They ask me for information about the service (order nu

Joel Berry Edited 4 years ago

I had used Gerber in the past and they did beautiful repair work on my G37 convertible. Unfortunately, not this time. When I took my car in for repair, it was uniform in color. After repairing and painting the back end, I now have a noticeable two tone car. When I asked Stephanie what could be done, she told me they did the best they could to match the paint but due to the age of the car, the only option would be to paint the rest of the car, and they couldn’t do that. State Farm was no help either. Very disappointed with this repair job.

Rah E 4 years ago

They were backed up but took my vehicle in were. Classic Collision, who I was recommend to refuse the vehicle.. But not their neighbors. Car was totaled but🤷‍♀️..drove on a railroad track...it was raining hard. Don't judge me🤦‍♀️